FAQs

How long is my ticketed Oktoberfest reservation good for?

Each Oktoberfest ticket is good for a predetermined time block, starting at your selected seating time. Friday time blocks are 2.5 hours, starting at your selected seating time. Saturday and Sunday time blocks are 3 hours, starting at your selected seating time. ** Time blocks for each seating are permanent and cannot be adjusted. If your party doesn’t arrive on time for your selected seating time, your reservation will still end at the conclusion of the time block that corresponds to your selected seating time, so we can make room for the next seating. Last call for beer & alcohol service is 30 minutes before the end of your time block.

What does my ticket for an Oktoberfest Experience include?

A reserved seat at our communal-style tables during your selected seating. Hand-cranked sausages, house-baked pretzels, traditional Oktoberfest fare, sides and sweets, all served buffet-style. A commemorative Von Elrod’s Oktoberfest Stein. Dedicated service staff. Entertainment, songs & games. Air conditioning and bathrooms away from the festival crowds!

Does my ticket for an Oktoberfest Experience include beer or alcohol?

Beer and alcohol are for sale at additional charge. We have not marked up our normal beer or alcohol prices for any of our ticketed Oktoberfest Experiences.

The ticket site logged me out. Help!

Our ticketing software allows you 7 minutes to complete your transaction. Then it releases your tickets back into our system for purchase.

Can I bring my beer into Von Elrod’s from the festival?

No, due to government regulations.

Can I leave with my beer to go into festival from Von Elrod’s?

No, due to government regulations

Can I smoke or vape?

Von Elrod’s is 100% non-smoking and non-vaping inside the Beer Hall, on the Covered Patio and in the Beer Garden.

I bought beer tokens in the Oktoberfest festival. Can I use them at Von Elrod’s?

Unfortunately, no. The festival and Von Elrod’s are owned and operated by different entities.

Where do I park?

We highly recommend using Uber or Lyft or other alternative transportation for this event, as parking will be expensive and limited. There is an official rideshare pick up/drop off point on 4th Ave N adjacent to our location.

Do I have to have a ticket to visit Von Elrod’s during Oktoberfest?

The Beer Garden is open to the public during the entire festival (ages 21+ during Oktoberfest). Von Elrod’s main Beer Hall and Covered patio are open to the public all week until Friday at 3pm, and then will reopen to the public at 9:30pm Friday, 11:30pm Saturday, and 4:30pm Sunday after ticketed & seated time blocks expire.

Do I have to pay to get into Beer Garden?

Beer Garden access is free, with food, beer, and beverages for sale. Seating is available on a first come first serve basis, but is restricted to guests who are 21+.

Will there be food available?

Food and beverage will be available for purchase in the walk-up Beer Garden at the concession tent (credit only) and from our bar window (beverage only cash or credit). All ticketed blocks include our all-you-can-eat Oktoberfest buffet.

Can I bring my kids to Von Elrod’s?

During normal business outside of Oktoberfest, kids are welcome at Von Elrod’s until 9pm with food and drink offerings for kids available. During the festival, we are offering our ticketed 10am Saturday seating to all-ages with specially priced tickets for kids aged 12 and under – please call 615-866-1620 or email us at Events@VonElrods.com to book tickets for kids 12 and under for the Saturday 10am seating only (limited availability). Kids aged 13 and up can book regular tickets through the website. **All other ticketed blocks are ages 21+. We have designated the Beer Garden as ages 21+ for the duration of Oktoberfest.

Can my entire group sit together?

We will make every effort to seat groups together. The sooner you purchase tickets for your entire group, the more likely you will be to sit together.

How do I know where I’m sitting or if my group will sit together?

If you purchase multiple tickets under a single order, we will prioritize your party to be seated together, and call you to confirm your order and seating preferences.

What if my group buys tickets separately?

The only way to prioritize your group sitting together is to purchase tickets for the entire group under one orde